Terms and Conditions of Sale

Half Day Intensive or Voxer Intensive


  1.   Karen Kissane of One Acorn International, under company number 07995005, having its office at Chateau du Treuil, 49 Avenue du Treuil, Burie, 17770, France (the "Coach"); and
  2.   Name of (the "Client"), You

Together known as “the Parties”


The Parties have indicated their acceptance of this Agreement by confirming at point of purchase.



Karen Kissane Coaching will provide a 3 hour session, on the chosen date.

Karen Kissane will personally help you to build your business strategy. You will work on the strategy and shifts that need to happen in your business and look at where you are now and where you’re heading. You’ll leave with a step by step plan that will bring you quick wins as well as longer term results.

The session is held on Zoom or via Voxer. 

Whilst many clients experience more clarity around their business goals as a result of our services, we offer no guarantees. Each person and business is different and results may vary.


All services provided are limited to being taken within 3 months of purchase.

Fees and Payment Terms 

The fee plus VAT is payable in advance minus any discounts, bonuses or promotions.


In accordance with Distance Selling Regulations, you have the right to cancel and obtain a refund should you change your mind within 14 days of booking your place. 

Refund requests to be made within the first 14 days should be made in writing via email and a refund will be provided within 14 working days. Refunds within the 14-day period will incur an administrative fee of £25 to cover processing costs.

In the event services of any kind have already been delivered within the first 14 days following purchase, you are still entitled to request a refund but the value of any services shall be deducted from the amount paid by you, along with any reasonable costs which have been borne by us such as, but not limited to, administrative costs.

There is no obligation on us to refund any amounts paid where cancellation requests are made following the 14 days after your booking is made.

Should you consider that you have grounds to obtain a refund outside of the 14 day cancellation period you should make your request in writing via email to set out your refund request.

Intellectual Property Rights

We retain all copyright in any document prepared in the course of carrying out any services on your behalf.  Should you wish to use the document for additional purposes a licence fee can be agreed. 


The Coach warrants to the Client that:

  1. The Coach has the legal right and authority to enter into this Agreement and to perform its obligations under this Agreement; and
  2. The Coach has or has access to all necessary know-how, expertise, and experience to perform its obligations under this Agreement.

The Client warrants to the Coach that:

  1. The Client has the legal right and authority to enter into this Agreement and to perform its obligations under this Agreement;

Data Protection

The Coach shall only process personal data:

  1. As described in this Agreement as incidental to the performance of this Agreement;
  2. For the duration of, but in no event longer than necessary, to complete this Agreement;
  3. With the legal basis of the processing of data being for the performance of this Agreement.

The nature and purpose of the processing shall be in accordance with the performance of this Agreement which is expressly not intended to be a data processing agreement and any personal data processed is incidental to the performance of the Services.

The obligations and rights of the Coach are to maintain the confidentiality of the personal data and process the personal data in accordance with the purpose.

The Coach must implement appropriate technical and organisational measures to ensure an appropriate level of security is applied to the personal data processed, including management of the data by the employees of the Coach or other people authorised by the Coach to process personal data.

Full details of how the Coach processes personal data reference should be made to the Privacy Notice displayed at https:// www.karenkissanecoaching.com/privacy

Third Party Rights

No person other than the person provided with a copy of these Terms of Business shall be deemed to have the benefit of the services, or have any rights to enforce or rely on any of the terms.

Applicable Law

These Terms of Business are our standard terms and conditions of business and should at all times be construed in accordance with the laws of England & Wales.

The courts of England & Wales will have exclusive jurisdiction in relation to any claim, or dispute arising out of this engagement or any matter arising from it. 

We are committed to providing you with a high-quality service. However, should there be any cause for complaint in relation to any aspect of our service, please contact [email protected]. We agree to look into your communication carefully and promptly and take reasonable steps to resolve it.